Refund Policy

Effective Date: June 25, 2025
Last Updated: June 25, 2025

At Colorful Vanilla, we strive to provide high-quality digital products and services that inspire and support your creative journey.

Due to the nature of digital content, all sales are final. Once a file is downloaded or a course is accessed, it cannot be returned.

We do not offer refunds or exchanges for:

• Digital downloads (templates, printables, PDFs, etc.)

• Online courses, memberships, or subscriptions

• Custom or personalized digital products

If you experience an issue with your download or access to a product, please contact us at [colorfulvanilla @ gmail.com]. We will do our best to resolve the issue quickly.

🛑 Exceptions

We may consider a refund only under the following circumstances:

• You purchased the same product multiple times accidentally

• The digital file is corrupted or inaccessible and we are unable to provide a working version

To request assistance, please email us within 7 days of your purchase with your order details.

📧 Contact

Email us at [colorfulvanilla @  gmail.com] with your full name, purchase receipt, and a brief description of the issue.